Q: Are stockings and earrings eligible for refunds?

A: Unfortunately, due to sanitary reasons, we cannot accept returns or issue refunds for stockings and earrings. We apologize for any inconvenience caused.

Q: How long does it take to process an order?

A: Our processing time typically takes 2-3 days. We carefully prepare each order with love and attention to ensure it meets our high-quality standards.

Q: Will I receive a tracking number for my order?

A: Absolutely! Once your order is shipped, we will provide you with a tracking number. This allows you to easily track the progress of your package and know when to expect its arrival.

Q: What is your return and refund policy?

A: We want you to be completely satisfied with your purchase. In the unlikely event that you receive damaged products, please reach out to our customer service team who will be more than happy to assist you. However, please note that we do not offer returns or refunds for any other reasons apart from product damage.

Q: Can I cancel or modify my order after it has been placed?

A: We strive to process and ship orders as quickly as possible. Therefore, we recommend reviewing your order carefully before making the final confirmation. Once an order is submitted, we may not be able to make changes or cancellations. However, please reach out to our customer service team who will do their best to assist you.

Q: Do you offer international shipping?

A: Yes!

If you have any other questions or concerns, please don't hesitate to contact our friendly customer service team. We're here to provide you with the best possible assistance and ensure you have a wonderful experience with our kid's accessories!